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KB No. KB Entry Description Product
7869 My File Upload program has started failing with RNX0100 - length or start position out of range. WebSmart
7863 At the top of my WebSmart-generated programs I can see a reference to a JavaScript file called esdiapi.js (with a sequence number in there, as in esdiapi010.js). Where can I find documentation for this file? WebSmart
7861 I am getting scrollbars on my iframe when I try and load a Clover chart into it. How do I get rid of them? Clover
7860 When I try to start Spool-Explorer (and this would apply to any BCD tool that uses Exodus), I'm getting an Evoke Error: 0726 User profile disabled. What does this mean? Exodus
7859 I just upgraded to/installed Presto version 1.3 and I'm receiving a "Get Screen Error: we have lost connection to the server". What can I do to fix this? Presto
7854 When using multiple quotes in an SQL Query, for example trim(MAATRN) = '', WebSmart will assume that the '' should be a ' resulting in an invalid SQL statement, trim(MAATRN) = '. How can I work around this? WebSmart
7853 I accidentally deleted a Nexus ECM folder, is there a way to restore this from backup? Nexus
7823 I'm using Catapult 6, and when I try to connect to the iSeries I get a Read Error 64. What is the problem? Catapult
7807 How do you find out when the last purge of the document distribution history file was done? Catapult
7806 There is a keyword that you can specify called PREFIX in RPGILE. This will let you change the first one or two characters of an RPG field name in a file (i.e. like an alias). Is there a way to do this in WebSmart? WebSmart
7797 What authorities does my iSeries profile need in order to be the Webmaster? Also, IBM information about user profiles and required authorities for the HTTP Server. WebSmart
7796 Using QNTC for your Nexus ECM, or How can I use a drive other than the iSeries IFS to store hundreds or thousands of large documents created in the Nexus ECM? Nexus
7794 I am attempting to use the Presto auto-login feature with Nexus, and I'm getting a CPF1220 error. What could be happening? Presto
7790 How can I work with CLOB type fields in Clover? Clover
7789 How can I work with CLOB type fields in WebSmart? WebSmart
7787 How can I enter my Presto License Key, other than during the installation process? Presto
7786 Exodus, by default, uses port 2015 for communication. However, this port may already be in use. Here is how to change this setting. Exodus
7785 Catapult appears to create the Excel spreadsheet in the directory specified but the spreadsheet is then deleted and no errors are reported. Catapult
7782 I'm trying to compile a ProGen Plus program, and I'm getting an error: RNX9001 An array index is out of range (GN#G01M50). ProGen Plus
7780 How does a SmartChart receive data for its graph and what is the RUN_REPORT task? SmartCharts
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