Most Recent Knowledge Base Articles

Contact Tech Support

 Email Tech Support
 (250) 655-1766
 [7:30 - 5:00 PST]
Your Meeting ID will be Provided by a Rep.
Tech Support
Tech Support Home
Software Updates
Knowledge Base Search
Recent KB Articles
Product FAQs
Code Samples
Tech Blog
System Requirements
Installation Instructions
Support Testimonials
Contact us to...
Create a Ticket
Request a Free Demo
Suggest a New Feature
Submit Feedback
Upload a Large File
Other Services
Software Training
Professional Services

Search all online Technical Resources:

Select a product: Or enter an article number:
KB No. KB Entry Description Product
16506 Why is Catapult getting the message Error: too many messages in one session? Catapult
16504 Why am I getting the error: User QTMHHTP1 not authorized to *USRSPC XL_WEBSPT/PW_WASC WebSmart ILE
16501 Nlhlm.exe still running in background while closing the solution Newlook
16500 What is NLHLM.exe? Newlook
16498 Getting error An upgrade of this pre-V12 application is required. X-Analysis
16497 Entering and incorrect X-Analysis password that has a special character. X-Analysis
16495 My X-Analysis Reference library is not showing up on the list of libraries for XREFMENU X-Analysis
16494 How to confirm the version the X-Analysis reference library is at. X-Analysis
16491 We are planned to change System name. Any impact on X-Analysis operation? X-Analysis
16490 Some screen elements are not recognised correctly Newlook
16487 X-Analysis Windows client V13.2 is supported as of Windows 10 X-Analysis
16486 How to add an image on the grid cells? Newlook