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Product: Nexus Created: 2010/01/13 Back to Search  
Number: 8126 Type: How to Rate This Article
 

Article Description

I'm downloading a file with an extension of .docx from the Nexus ECM, but it appears as if it was a .zip file. What is happening, and how can I resolve this?

Article Details

Problem:
I've uploaded a .docx file to the Nexus ECM and when I attempt to download, it appears as a .zip file.

Solution:
Since the .docx file format is a relatively new file format, the Apache web server doesn't know what application it is associated with. To fix this you will need to modify your Apache configuration for Nexus.
 
You can find general instructions for modifying your Apache configuration in this Knowledge Base article.

Follow these instructions:
 
Near the top of your Apache configuration file you will see a group lines that all begin with "AddType". Add the following line to the group:
 
"AddType application/vnd.openxmlformats .docx .pptx .xlsx"

After you have saved the changes to the Apache configuration you need to stop and restart the Apache server instance. This will apply the changes you made.
 
If you try to download the .docx file it should now download as a .docx file.

 

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