KB Article 16071
2019/04/08

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Can I start multiple sessions in one browser for newlook server?

Product: Newlook Type: How to

Question: Can I start multiple sessions in one browser for newlook server?

Answer: 

By default IIS being configured to keep track of a session state using a temporary cookie and all sessions on the machine using the same browser will share that cookie. 

If you want to have multiple sessions enabled, this can be done by turning off the use of cookies which is set within the web.config file under the newlook server folder. You can open web.config file in Notepad and do a search for cookieless and set it to cookieless="True". 
Setting cookieless to true will result each session to have a unique identifier to keep track of the session.

You would need to perform IISRESET Or Recycle the app pool after updating web.config file

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