KB Article 16114
2019/05/23

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When trying to print my current screen from within Smartclient using Ctrl+P the screen appears very small on the printed page.

Product: Newlook Type: How to

When trying to print my current screen from within Smartclient using Ctrl+P the screen appears very small on the printed page.

 

Background

When printing the currently viewed screen, Smartclient will use the options specified in the Page Setup dialog to determine how to print the image. By default the settings will not utilize the full page as shown below.

Page Setup Dialog

 

Resolution

To increase the print size simply access the page setup dialog and enable the “Use Full page” option. If, however, you are using SmartFrame (activeX control), the Page Setup dialog cannot be accessed directly as the File Menu is typically hidden from the users.

An alternative approach is to write to the Windows registry settings that stores the Page setup via a macro or script i.e. you can set the appropriate settings yourself programmatically.

The following is the registry key that stores the page setup:
HKEY_CURRENT_USER\Software\looksoftware\newlook\10.6\Page Setup


If you want to force the Page Setup option to always print full page then the value can be set to 8 via macro/script. Examples of writing to the Windows registry can be obtained by contacting Fresche Support via support@freschesolutions or by submitting a ticket via the customer portal.

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