BCD Tech Support Customer Experiences

Read what our customers are saying about our Technical Support

Lustig Glaser and Wilson

"As usual, always very helpful, very friendly, wanting to make sure that everything was resolved."

— Wayne Matthews

French Gerleman

"I am a casual user. I was very pleased that your support staff doesn't make me feel like "I should have know that", even with a simple question."

— Don Wagner

Mitsubishi Fuso Truck of America

"I researched thoroughly for the best iSeries web development solution for Mitsubishi Fuso (MFTA) and narrowed it to there. We have 3 full-time 20+ year RPG staff and wanted to retain them.

In short, the first product was too complicated, the second was too top-heavy... the third was WebSmart. BCD said they could show it to me but I could download and understand it too. Yeah, Right !!! I thought.

I was amazed! I did understand it. I finished a small project in two days. I also evaluated BCD's Tech support - and their knowledge, pride in product and customer attitude, proved this was a "fit". I made the right choice with BCD and WebSmart. We're on track with our project and having lots of fun getting there."

— Susan Defrance

City of Bend

"I have always had a great experience when contacting BCD support, this was no exception to that. I have worked with Marc on several occasions and have always felt like he knew exactly what he was doing, and he has always been very courteous."

— Scott Reece

J. Martin and Associates

"I wanted to let you know of the excellent WebSmart PHP support I’ve received from Bill and Kim. They’ve shown excellent technical knowledge and solved any problems or questions in a timely manner. BCD’s Support is one of the best I’ve had over the 45 years I’ve been in this business!"

— James Martin

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