BCD Tech Support Customer Experiences

Contact Tech Support

 Email Tech Support
 (250) 655-1766
 [7:30 - 5:00 PST]
Your Meeting ID will be Provided by a Rep.
Tech Support
Tech Support Home
Software Updates
Knowledge Base Search
Recent KB Articles
Product FAQs
Code Samples
Tech Blog
System Requirements
Installation Instructions
Support Testimonials
Contact us to...
Create a Ticket
Request a Free Demo
Suggest a New Feature
Submit Feedback
Upload a Large File
Other Services
Software Training
Professional Services

Read what our customers are saying about our Technical Support


"As always the BCD technician was very polite and professional and responded to my questions in a very timely manner."

Steve Harper

Stanley Furniture

"I am very impressed by your Tech Support. It is wonderful to work with support personnel who treat you with respect and courtesy. I wish all software vendors and solution providers had a Tech Support like yours!"

Tammy Joice

Bard Manufacturing

"Whenever I have issues or questions, BCD always addresses them in a timely manner. I never have to talk with machines, go through armies of people to get support, or stay on hold for long. Not only is BCD's support team knowledgeable about the products, they are all personable and have a good sense of humor. I always leave the discussion with answers and a smile."

Allen Flynn

Lamps Plus

"I had an issue regarding the setup of the Apache server. I understand that it's not BCD Tech Support's job to support the Apache server, Stephanie worked hard on solving my problem. I realize it's in the best interest of BCD to make sure the server is working but I could have easily been steered to IBM. Instead, Stephanie helped me with my problem. You still have the best support in the industry!"

Chuck Ackerman

Gate Petroleum

"Your Support group has ALWAYS been best-of-breed in my book. I have rarely had a question or problem that wasn’t resolved on the first call; and when it did take more, I have always been overwhelmed with the attention we get. You should be very proud of your staff, and your management should be very proud of all of you. Good support is hard to find these days!!!

Chris Hoyle