BCD Tech Support Customer Experiences

Read what our customers are saying about our Technical Support

CertainTeed Gypsum

"I’m really impressed with your technical support, in fact, it’s fabulous. It is by far second to none. In those instances when I ran into a snag or had a question and called your support line, everyone I spoke to has always been able to answer my questions either immediately or in a reasonable amount of time. At times, my questions had nothing to do with WebSmart PHP and they helped me anyway."

— Bob Boychuk

Celebrity International

"He was very knowledgeable, courteous, and seemed like he genuinely wanted to help."

— Doug Forbes

Mitsubishi Fuso Truck of America

"I researched thoroughly for the best iSeries web development solution for Mitsubishi Fuso (MFTA) and narrowed it to there. We have 3 full-time 20+ year RPG staff and wanted to retain them.

In short, the first product was too complicated, the second was too top-heavy... the third was WebSmart. BCD said they could show it to me but I could download and understand it too. Yeah, Right !!! I thought.

I was amazed! I did understand it. I finished a small project in two days. I also evaluated BCD's Tech support - and their knowledge, pride in product and customer attitude, proved this was a "fit". I made the right choice with BCD and WebSmart. We're on track with our project and having lots of fun getting there."

— Susan Defrance

Stanley Furniture

"I am very impressed by your Tech Support. It is wonderful to work with support personnel who treat you with respect and courtesy. I wish all software vendors and solution providers had a Tech Support like yours!"

— Tammy Joice

County of Durham

"Yours is the only technical support site that signs onto our machine and thoroughly reviews the matter - always with great results."

— Carmen Giggey

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