BCD Tech Support Customer Experiences

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Read what our customers are saying about our Technical Support

Bay School District

"Kris actually signed in to our system and did the research himself. I was ready willing and able to do the legwork, but Kris was eager to make this easy for me."

Bruce Clark

Signet Armorlite

"BCD Tech Support is by far the best of any vendor we work with. Besides great products, the support we receive from BCD is always prompt, courteous, patient, and capable. BCD maintenance is the only vendor maintenance I don't mind paying."

Anders Roede

Lamps Plus

"I had an issue regarding the setup of the Apache server. I understand that it's not BCD Tech Support's job to support the Apache server, Stephanie worked hard on solving my problem. I realize it's in the best interest of BCD to make sure the server is working but I could have easily been steered to IBM. Instead, Stephanie helped me with my problem. You still have the best support in the industry!"

Chuck Ackerman

Mitsubishi Fuso Truck of America

"I researched thoroughly for the best iSeries web development solution for Mitsubishi Fuso (MFTA) and narrowed it to there. We have 3 full-time 20+ year RPG staff and wanted to retain them.

In short, the first product was too complicated, the second was too top-heavy... the third was WebSmart. BCD said they could show it to me but I could download and understand it too. Yeah, Right !!! I thought.

I was amazed! I did understand it. I finished a small project in two days. I also evaluated BCD's Tech support - and their knowledge, pride in product and customer attitude, proved this was a "fit". I made the right choice with BCD and WebSmart. We're on track with our project and having lots of fun getting there."

Susan Defrance

City of Bend

"I have always had a great experience when contacting BCD support, this was no exception to that. I have worked with Marc on several occasions and have always felt like he knew exactly what he was doing, and he has always been very courteous."

Scott Reece

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