BCD Tech Support Customer Experiences

Read what our customers are saying about our Technical Support

TST/Impreso

"The persistence of the staff"

— Rex Reese

Academic Book Services

"I reviewed, in detail, several leading iSeries web application development tools, and query tools to modernize our iSeries applications. I'm very conservative and detest risks and surprises... I like software that works. I selected WebSmart, Nexus Portal, and Clover from BCD. These integrated products have set the standard from which all others should be judged.

The software works well, the support is tremendous, and the sales people are knowledgeable. The decision to use BCD products is one of the biggest no-brainers a CIO can make."

— Gary Stewart

Gate Petroleum

"Your Support group has ALWAYS been best-of-breed in my book. I have rarely had a question or problem that wasn’t resolved on the first call; and when it did take more, I have always been overwhelmed with the attention we get. You should be very proud of your staff, and your management should be very proud of all of you. Good support is hard to find these days!!!

— Chris Hoyle

Maitland Smith U.S.A.

"All the BCD technical support representatives are excellent. Any time I need support for anything, I just e-mail my questing and help is on the way within a few seconds. This is important to me as I am a RPG programmer that is transferring my skills to HTML/PML and server side applications. Without the support I would not be advancing as fast as I am. Thanks again for all your help."

— Lloyd Caldwell

Zany Brainy

"Being able to look at my PC helps a lot and makes it quicker. Very friendly and helpful!"

— Felix Cartagena

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