Submit a Technical Support Incident

Fill out the form below to report a problem to BCD Technical Support

A BCD Technical Support Representitive will contact you shortly after your problem is reported between the business hours of 7:30-5:00 PST. It is important to include as much detail as possible in order to reduce the amount of time it takes to resolve the problem. Many solutions can also be found in the Knowledge Base.

*Note: You can also report incidents from our Customer Support site, myBCDsoftware, where you do not have to fill out the form below. Login in to myBCDsoftware or request an account.

Technical Support Incident Form

* indicates a mandatory field
*Company Name:
*Contact Name:
*Email:
*Phone:	Ext:
*Product :	CatapultDBGenDocu-MintExodusEZ-Pickin'sFile-Flash PlusNexusProGen PlusRDWSpool ExplorerWebSmartWebSmart CloverWebSmart JSE-----SmartChartsmyBCDsoftwareConsultingTraining
Product PC Version:
Product iSeries Version:
OS/400 Release Level:
Priority:	Urgent Important Low
*Incident Title:
Incident Type:	Runtime Error Compile Error Tool Error Other
Incident Description:
Error Messages:
Sequence of Events Causing Error:

Please add attachments below (if necessary) and click "Submit" to send to BCD Technical Support.

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Attachment 5: